Shipping & Returns


All sales are final. We apologize, but we are not able to give refunds.

Once an order is placed, your contest entries are automatically and immediately submitted to our sweepstakes company.



We welcome exchanges on orders. Any item you would like to exchange for another size or style must be in new, unused, unworn, unwashed condition. Customer is responsible for shipping it to Genevence clothing and shipping charges for the new product.

All exchanges must be initiated within 30 days of purchase. Any issues with defective merchandise must also be reported within 30 days of the date of purchase for warranty replacement. After 30 days, we have no further liability.

Please specify the name of the product you would like in exchange, and what size you would like. Include this with your return package or email the details with your order number to



Free Shipping to the UK. Rest of the world shipping prices may differ.